TRUE Automotive - Lawrenceville

880 Cripple Creek Dr
Lawrenceville, GA 30043 US
No Reviews
Be the first to Write a Review

COVID-19 Precautions

In response to the COVID-19 pandemic, we are taking the following precautions:

  • Contact-Free Service
  • Vehicle Sanitizing

TRUE Automotive – Created from the best of Markert Motor Works

Even before its official inception as a business, TRUE Automotive has had a vision to redefine the car repair industry for the better with a more modern, relationship based, business model. This model is aimed at helping not just our customers, but all of the people in our communities, make more informed decisions about servicing their vehicles. We felt TRUE was the best name for us, because it embodies what we are working to establish in the industry; the unequivocal truth. This vision ultimately helps provide more transparency, more accuracy and honesty for auto repair, service and preventative maintenance in the communities we serve.

Our entire team at all of the TRUE Automotive locations never want you to feel like just another number or transaction. At any TRUE location, we genuinely strive for relationships with excellent communication. Since our official opening in 2011, TRUE Automotive has helped literally thousands of families and individuals with their automotive repair and maintenance needs, for BMW, Mercedes, Audi & VW, Porsche, Mini and Rover. It is our goal to make getting your vehicle repaired or serviced as easy as possible. That is our commitment to our community and the people in it that we serve. We believe this is a simple approach and yet highly effective in going great business in the automotive repair industry.

We are especially different because of our 3 Year, 36,000-mile, warranty on both parts and labor. We know being without a vehicle is difficult, and that is why we built our fleet of courtesy loaner vehicles for your use during repairs or scheduled maintenance. We also offer complimentary full vehicle inspections that are done digitally so you can view them on your computer, tablet, or smart phone. These inspections are done to give you a full overlook on the current condition of your car. Therr is no pressure to buy anything at all, it is simply TRUE information. We do these things to show our dedication to our work as well as offer full transparency in order to build a lasting and trusting relationship. Once you are fully aware of the comprehensive health of your vehicle, we can together formulate a plan to get your car back in tip top shape, all the while meeting your budgetary constraints, as well as fitting into your long-term plans for the vehicle.

Inspection Service

Regular routine service at TRUE include Inspection I and Inspection II services. These Inspections are to be done every 20,000 miles or every oil change. These services/inspections include all items such as fluids, belts, and filter along with an in-depth inspection that varies by year and model. TRUE Automotive’ mechanics are highly trained and have extensive experience in your vehicle maintenance and service needs.

  • Oil Services – Liqui Moly/Motul 8100 Engine Oil + Genuine Filters
  • A/C Services – Repair, Recharge, Diagnostics
  • Various Fluid / Oil Flushes – Brakes, Coolant, Power Steering, Transmission, Transfer Cases, & Differentials
  • Brake Service – Brake Pads, Rotors, & Sensors, Calipers, Guides & Pins, Hard & Soft Lines
  • Engine work – Sensors, oil changes, rebuilds, repairs, Timing Belt/Water pump service, etc.
  • Ignition System Overhauls – Spark Plugs, Direct Ignition Coil Packs, Distributor Cap, Rotor, Wires, Starters, Alternators, etc.
  • Automatic Transmission Services – Fluid/filter exchange, Mechatronics seal/sleeve repairs, torque convertors, 3 year/36,000 mile rebuilt OE transmissions
  • Manual Transmission – Overhaul / Comprehensive Clutch Replacements
  • Cooling System Overhauls – Radiators, Expansion Tanks, Water Pumps, Thermostats, Hoses, Misc Coolant Pipes, Heater Cores, Sensors, Seals, Gaskets & O-rings
  • Various Engine Gaskets Replacement – Valve Cover Gaskets, Oil Filter Housing Gaskets, Oil Pan Gaskets, Rear Main Seal, Misc O-rings/sensor seals
  • Engine and Transmission Mounts
  • Tires and Wheel Alignments – Tire sales, repairs, disposal, mounting & balancing, rotations, laser wheel alignments, and more.
  • Suspension – Overhauls (Front and Rear) – Bushings and Ball joint Replacements — Control Arm Bushings, Control Arms, Tie-rod Assemblies, Steering Boxes, Sway Bar Components, Trailing Arm Bushings, Subframe Bushings, Shock, Strut & Spring Overhauls, and more
  • Drive Belt / Accessory Belt Overhauls – Belts, Tensioners, Pullies
  • Power Steering System Overhauls – Lines, Reservoirs, Pumps, Steering Racks
  • Fuel System – Diagnostics and Repair, Fuel Pumps, Injectors, Carbon Cleaning
  • ECU / DME – Repair and Replacement
  • Window Regulators and Motors
  • Subframe – Overhaul & Reinforcement
  • General Service for Electric and Hybrid vehicles and equipment

Other services include:

  • General Drivability and Running Diagnostics
  • OBD1/2 Diagnostics and Code Scanning
  • Pre-Purchase Inspections & Post Purchase Inspections
  • Subframe and Chassis Reinforcement
  • All Factory Scheduled Maintenance
  • Head Gasket Replacement
  • Cylinder Head Overhaul/Rebuilds
  • Oil Changes
  • Tire Sales, Installation, and Rotation
  • Factory level laser wheel alignments, 2 and 4 wheel

Amenities

  • After Hours Drop-Off
  • Courtesy Car Wash
  • Courtesy Vehicles
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Shuttle Service
  • Walkable Area

Testimonials

  • They are a very honest and take pride in really helping you and keeping your car where it needs to be.

    Andre S., via Google
  • Great service, Great experience!! 10 out of 10 auto shop!

    Ace, via Google
  • It was a great experience. They were super helpful, Ashley made sure I knew what was going on every step of the way and Andre even worked on his day off to get me my car back. Super thankful I found them and my car is running normal for the first time since I bought it!

    RJ R., via Google
  • True Automotive is hands down the best service/repair shop in town if not the country. They have serviced all my vehicles and I always leave with a smile on my face. If you’re Lawrenceville check them out!

    Andres P., via Google
  • The team over at True Automotive was incredible. I'm very happy with the service and professionalism definitely will be coming back.

    DD, via Google
  • I cannot praise the team at True Automotive Lawrenceville enough. I usually go to the dealership for all service and maintenance, but I will no longer need to do that because the quality of work and customer service is top tier!

    Not only were their prices reasonable and the work was done in a timely manner, but the team is awesome! Jenny is a joy overall and Ashley has followed up with me after a recent repair to make sure my car was still running smoothly. If I could get them 10 starts I would.

    Lia D., via Google
  • One of the best auto repair shops I have been to. They are extremely personable and care about you, your car, and your needs. They do an extremely thorough job about telling you exactly what’s wrong and give you plenty of options. Andre was my tech and did an excellent job on telling me what was causing my car problems and why. I will 100% be coming back to them, thank you Ashley and Rob!

    Daniel R., via Google
  • Joel was excellent to work with. They diagnosed my problem, gave me a fair price, much less than the dealer and they got it fixed in the time estimate that they promised.

    David W., via Google
  • This establishment is top notch! Knowledge of high-end vehicles, professionalism and value to match. They performed a vehicle inspection for me as I live out-of-state. Ashley was awesome! She set everything up and handled it phenomenally. The report was extremely thorough and detailed with pictures and videos, adding evidence backing up everything they found out regarding the automobile that I was interested in. Highlighting concerns that I did not notice after viewing the vehicle for myself. Luis is a Porsche expert and master technician. He knows these cars through and through. In the end saving me a lot of money. Thank you Luis and Ashley! You guys are extraordinary!
    "True Automotive" - the essence of service fulfilling all of your car care needs.

    Chester F., via Google
  • Excellent and efficient service. Friendly staff and they took great care of my car!

    Chris R., via Google
  • I cannot say enough about this place. Accurate and transparent service. They make themselves available to provide updates on your car. They speak to you in a language you understand. They take you home — so that your car will be taken care of properly. Luis and Ashley are truly the best. Yes, I recommend them to anyone. I used to just go to the dealer for service but they are not client focus. This place is so different— they are professional and so nice to you. I love my car but I refuse to go where people are not treated in a respectful and caring manner.

    JC M., via Google
  • Great client service and quality work! I strongly dislike taking my car in for maintenance /repairs. However, my experience with TRUE changed that! Ashley walked me through everything that I needed to know about my car, she was kind and patient with my questions. I was provided a link with all the information we discussed so I could look it over. The technician had detailed notes about my repairs and was available for extra questions. The team there definitely knows what they are doing in all aspects. My car is running smooth and safe! Thanks!

    Jewell M., via Google

Awards & Affiliations

ASE CertifiedASE Certified
BMW CCABMW CCA
DinanDinan
Liqui MolyLiqui Moly
Porsche Club of AmericaPorsche Club of America