We're a small independent Audi repair shop and used Audi dealership in Wellsburg, NY.
Our 10000 sq ft shop and office space serves the communities of Wellsburg, Elmira and Ithaca, NY with the best Audi service in the upstate NY area.
We manufacture skid plates for our cars and we have a small machine shop for boring and decking the 4 cyl engines before we rebuild them.
I dropped off my car for a engine code, on the same day I was told it was a crankcase valve and needed replacement at a cost of 327.00. I said ok, 12 days later I called about the car and was told it's done. No ever called me, I had to call. After 96 miles, the same check engine light came on. I called them and they said I need to write down every part that was replaced on the car over the life of the car. (Unbelievable). I was shafted out of 327.00 and lost my car for two weeks. They parked my car in the back full of tall weeds and the car was so full of aunts and scratched the front end up.
Bought a 2015 Audi Q5 on Feb 11, 2023. 30 minutes into a 2 + hour drive home, warnings appeared on dash. Called and messaged Bobby several times, he did not answer any communication attempts. First trouble within a day of owning, the water pump needed replaced. Leaking and in horrible condition. This car is guzzling oil. Engine will need replaced. I have had this car one day shy of two months. Absolutely ridiculous. And the owner, Bobby claims to have done a major service repair on this car before I purchased. He accepted my Sorento trade in and certified check of $14,000. The Sorento was much more reliable than this car has turned out to be. Owner Bobby would not answer calls or messages from reputable Audi repairman seeking service answers on this Audi. Do not give this man your business. He claims to be honest, but pushed this Lemon right along for money without the slightest bit of a guilty conscience. Hopefully this review will save someone the headache that we are going through and also the loss of thousands of dollars.
